I Curse HP Printers
I have always bought HP printers. I will not buy another one. Why? The HP software sucks so bad that it ruins the printer. To begin with, you have to be very careful when you insert that HP CD after you buy a printer. It will install all kinds of crapware on your PC. You typically have to do this in order to get the drivers for your HP printer. But then these drivers suck too. I have a big problem on my home PC, normally used by my wife, with the print queue getting jammed. A job gets stuck and can’t be deleted. Nothing else can print because of a stuck job in the queue. I usually stop and restart the Windows print spooler. How many people know how to do that? But this week, that solution didn’t even work. Why? Only HP knows and they aren’t telling me. After some googling, I found a solution here. This solution helped me. I turned it into a .bat file so I don’t have to struggle with this problem any more. But I know the real solution is to buy another brand.
You might ask why I don’t update the HP Printer drivers? Maybe they have a new one on their web site. Yeah, right. Their “basic” download, which they actually call basic, is over 43MB!!! I can imagine all the crapware in that.
So I curse you HP and your crappy software because of all the time I’ve spent working on print problems. I am fortunate I know how to start and stop a print spooler and delete files deep in the \Windows directory. How other people deal with this, I’ll never know.